Description :Job Description:
We are seeking a talented and creative individual to join our team as a Florist. The ideal candidate will have a passion for flowers and design, as well as excellent customer service skills.
Key Responsibilities:
- Assist clients with flower and gift orders
- Provide personalized recommendations to customers based on their needs and preferences.
- Assist customers in selecting the perfect flowers, plants, and accessories for their occasions.
- Process orders accurately and efficiently, including arranging delivery and ensuring timely fulfillment.
- Maintain the cleanliness and organization of the floral shop, including arranging displays and restocking inventory as needed.
- Care for and maintain flowers and plants to ensure freshness and quality.
- Keep up-to-date with floral trends, seasonal blooms, and industry innovations.
- Provide exceptional customer service by greeting and assisting customers with enthusiasm and professionalism.
- Handle customer inquiries, concerns, and complaints promptly and courteously.
- Collaborate with team members to ensure smooth operations and a positive work environment.
- Select, arrange, and deliver flowers to meet specified needs.
Qualifications:
- Previous experience in floral design or a related field is preferred
- Strong artistic skills with a keen eye for color, texture, and design.
- Excellent customer service and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Knowledge of different types of flowers, plants, and floral arrangement techniques
- Flexibility to work weekends, holidays, and special events as needed.